LEGAL REFERENCE

Privacy Policy: rc20 par aapka information kaisy protected hai

Hum samajhte hain ke aapka personal data aur account security kitni important hai. Is page par ham batayenge ke hum kaun si information collect karte hain, us ko...

Data collection transparentlyAccount security measuresYour privacy rights explained
rc20 Privacy Policy: rc20 par aapka information kaisy protected hai

Hamara information-handling posture

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HAMSE Rابطه Kریں

Privacy questions ke liye contact karo

Team online

Email Support

Aapke privacy concerns ke liye hamara dedicated team 24/7 available hai. Email karo aur ham 2-4 hours mein jawab denge aapke sab sawaalon ka.

In-Account Message Center

Jab aap logged in ho to account settings mein message center se directly hum se bat kar sakte ho. Ye fastest tarika hai aapke account ke baare mein specific questions poochne ka.

Privacy Officer Direct Line

Agar aapka concern bohot serious hai to hamara Privacy Officer directly available hai. Formal request ke liye dedicated phone line use kar sakte ho jahan Pakistan mein supported ho.

AAPKA BHAROSA

Kayon ham aapka data mehfooz rakh sakte hain

Encryption Standard

Hamara pura account infrastructure SSL encryption ke saath protect hai. Jab aap JazzCash ya Easypaisa se deposit karte ho, transaction encrypted channel se jata hai.

Payment Partner Compliance

JazzCash, Easypaisa, SadaPay aur Raast sab ke saath hum strict data-sharing agreements karte hain. Un ke security standards hum verify karte hain regularly.

Account Access Control

Aapka password hum encrypted form mein store karte hain, plain text mein nahi. Login attempts ka record rheta hai taakeh suspicious activity detect ho sake.

Data Retention Limits

Ham aapka data sirf utne time ke liye rakhte hain jitna zaruri hai. Agar aap account close karte ho to data deletion process shuru hota hai 30 din mein.

Audit Trail

Hamari internal audit team quarterly check karta hai ke privacy practices sahi hain. Agar koi issue mile to us ko fix karte hain aur aapko inform karte hain.

Local Jurisdiction Alignment

Jahan Pakistan ke laws hain wahan ham un ko follow karte hain. Agar koi new regulation aaye to hamara legal team update karta hai hamara policy.

Privacy policy aur dusre legal pages par hamara stance

Terms of Service se LinkHamara Privacy Policy aur Terms of Service ek doosre se linked hain. Agar aap account ke rules jaana chaate ho to Terms padho; data protection ke baare mein Privacy Policy padhna.
Cookies Policy SeparatelyHamara Cookies Policy ek alag document hai jo batata hai ke hamra website kaunch tracking use karta hai. Privacy Policy mein hum broadly kahte hain; Cookies page detailed hota hai.
Payment Security AddendumJazzCash, Easypaisa, SadaPay aur Raast ke liye specific security details hamara Payment Security page par hain. Privacy Policy mein hum general framework batate hain.
Withdrawal & KYC InfoJab aap paise nikaalna chaate ho to KYC (Know Your Customer) process hota hai. Ye process aur aapka verification data kaisy handle hota hai is policy mein likha hai.
Dispute Resolution ReferenceAgar aapka data misuse ho ya koi concern ho to hamara Dispute Resolution page batata hai kaonsi steps follow karni hain. Privacy Policy basis dera hai.
Device & Location TrackingHamara app aur website aapka device type aur approximate location track karte hain security ke liye. Details is privacy page par hain.
Third-Party Sharing RulesHam aapka data third parties ko sirf tab share karte hain jab zaruri ho aur legal permission ho. Saari details is policy mein likhi hain.

Kaun si key privacy safeguards hamara platform define karte hain

Transparent Data Listing

Aap apne account ke privacy settings mein dekh sakte ho ke ham kaun si information store kar rahe hain. Agar koi unnecessary data ho to uski deletion request kar sakte ho.

Withdrawal Verification Standard

Jab aap paise nikalne ke liye apply karte ho to ham aapka identity aur payment method verify karte hain. Ye process strict hai taakeh fraud se bacha saken.

Session Timeout Protection

Aapka account automatically logout ho jata hai 15 minutes ki inactivity ke baad. Ye feature tumhare unauthorized access se bacha leta hai agar aap computer chod dein.

Login Alerts System

Jab koi naya device ya location se aapke account mein login kare to aapko email alert aata hai. Ye aapko suspicious activity detect karne mein madad karta hai.

Payment Method Protection

Aapka JazzCash, Easypaisa, SadaPay ya Raast account details ham hashed form mein store karte hain. Direct access mein nahi; sirf transactions encrypted hote hain.

Complaint Resolution Timeline

Agar aapka koi data privacy complaint ho to ham 7 din mein investigation shuru karte hain aur 14 din mein response dete hain. Timeline hamara policy guarantee karta hai.

Aapke privacy sawaal ka jawab

Nahi, hamara main rule ye hai ke aapka gameplay data aapka private rehta hai. Ham isko sirf internal analytics ke liye use karte hain hamara service better banana ke liye. Agar kisi specific case mein third-party sharing zaruri ho to pehle aapko permission letey hain.

Jab aap in payment methods se transaction karte ho to encrypted connection use hota hai. Ham aapka full card ya wallet details store nahi karte; sirf transaction ID aur amount store hota hai. Payment provider apna apna encryption follow karte hain.

Account closure ke baad ham aapka personal data 30 din mein delete karne ka process start karte hain. Legal aur tax purposes ke liye transaction records 2 saal tak keep karte hain per anonymized form mein. Aap deletion request file kar sakte ho support se.

Haan, aapka approximate location aur device type track hote hain security purposes ke liye. Ye hamari fraud detection system ko unauthorized access detect karne mein madad karta hai. Aap privacy settings se location tracking ko limit kar sakte ho per ye account security ko affect karega.

Haan, agar ham policy mein significant changes karen to ham aapko email se notify karte hain 30 din pehle. Aapko confirmation dena parta hai naye terms ko accept karne ke liye. Agar aap changes se agree nahi ho to account close kar sakte ho withdrawal ke baad.

Haan, hamara website mein analytics tools hain jo aapki browsing behavior track karte hain site improvement ke liye. Ye cookies use karte hain. Aapka personal info (name, email) in tools mein nahi jaata; sirf anonymized behavior data jaata hai. Aap privacy settings se ye tracking limit kar sakte ho.

Ager aap unauthorized activity report karo to hamara security team account ko immediately freeze kar deta hai. Ham aapka password reset prompt karte hain aur recent transactions ko review karte hain. Agar fraud confirm ho to funds recovery ke liye police case file karte hain aur payment providers ko notify karte hain.